Frequently Asked Questions
How much do you charge?
From £40 an hour plus 50p a mile from my office in New Milton for workshops/lessons. The more hours you book, the cheaper the hourly rate. A days training is a standard rate of £800 with 10% discount for charities and can be sometime negotiable depending on budgets.
Do you offer online/virtual training?
Yes! Due to changing times I am able to offer training via Zoom. Please contact me to discuss your needs.
What makes you different from other training providers?
Not only do I have the professional experience, but also the personal experience of all the courses I deliver either through myself, friends or family members. I also aim to make training events as informal and fun as possible even if they are depressing and morbid subjects!
My training methods include bingo, crosswords, wordsearches, short videos, game quizzes, anything else interactive and plenty of prizes! All delegates receive a training pack and USB stick with the training pack electronically and extra resources to take back to their work place.
How much notice do I need to give if I have to cancel?
I recognise on occasions, you may need to cancel due to unforeseen circumstances and I ask that you give me as much notice where possible. Notice exceeding 5 working days will not require full payment.
What is your procedure if you have to cancel?
I am committed to offering a high quality service that meets the needs of my customers and very rarely, circumstances may arise which will result in the need to cancel. In this incident, I will take quick and active steps to inform you as soon as possible by phone and/or email. Where I do have to cancel an event that you have already paid for, I will offer you a full refund.
What is your confidentiality statement?
This service seeks to support young people and vulnerable adults to encourage them to make informed lifestyle choices.In the process of working with service users I aim to protect them from harm, either from themselves or other people. For their well-being I may need to inform other professionals if concerns are raised but I will always discuss this with the service user to help them understand why this is the case.
Are you able to deliver lessons to a whole year group in schools?
I do not recommend this method of teaching as lessons are best taught when they are interactive which is very difficult if you have 100-300 young people to target. Young people get more out of a lesson when it is class room size and they can feel comfortable to ask any questions and can get a more interactive and fun learning experience.
However, I do recognise the issue with budgets and therefore I can be negotiable with this. Remember the more hours you book, the cheaper the hourly rate!
Are you prepared to work evenings and weekends?
Of course! Working unsociable hours is something I actually enjoy and any work you book is totally organised around your need s and around your working hours.
How many people can attend a day training course?
Up to 15 people can attend a course and each person will receive a training pack and USB stick with the training pack electronically and resources.
What agencies have you worked with?
Across Hampshire and Dorset I have worked with a number of organisations including schools, colleges, children services, sexual health, adult services, trading standards, the prison service, the police, youth offending teams, the probation service, the courts, children centres, leisure centres, housing, drug intervention teams, rehabilitation centres, local authorities, churches and more.
If I wanted to book training, how much notice do I need to give?
The more notice the better but I have been known to fill in for last minute cancellations from other agencies the day before an event! I think having at least 2 weeks notice is feasible. Some agencies book me up to a year in advance but I am totally flexible on what works for you.
Can I customise training packages to cover a number of subjects?
Yes no problem at all. I understand that I must always cater to the specific requirements of the agency paying for my services and that the training has to adapt to the clients you are working with.
What distance are you prepared to travel?
Distance is negotiable and over night expenses will be applied where necessary. Most of my work is in Hampshire and Dorset but I love seeing other parts of England so just ask if you need me to travel outside of these areas. I have worked as far as Lincoln for just a day so always worth an ask!
Are you DBS checked?
Yes I have an up to date and enhanced DBS, a copy of which is available on request.
Can I obtain references of your previous work?
Yes again, this is available on request if desired. You can also check out my Testimonials page to see what my clients have to say.
What experience do you have?
I have ten years experience of working in substance misuse and mental health with adults, young people and professionals in delivering drugs and alcohol education and training sessions. This also includes issues related to substance misuse such as domestic violence, family intervention and sexual health. Please refer to my professional biography where you can see in more detail.
What qualifications do you have?
I have numerous certificates and qualifications including BSc Hons Criminal Justice Studies with Psychology, DANOS (Drugs and Alcohol Occupational Standards) Level 3, Child Protection and Safeguarding, Drugs and Young People, Steps to Excellence for Personal Success, Difference and Diversity, Fundamental Concepts of Training, CBT for Psychosis, Sex and relationships Education, Alcohol Brief Intervention Advice, Young People and Alcohol and Award in Education and Training (formerly the PTLLS course).
Do you do one-to-one work?
Stacey Miller Consultancy Client Testimonials
‘I found it really useful to have some direct resources to hand out or use with YP, as we often have to signpost to service’s we know will take a long time. It can be frustrating to not have something more immediate and this mental health toolkit will all really help.’
‘When Covid 19 hit the nation and lockdown began, our greatest concern was the well-being of the young people we work with and their families. The pandemic itself was causing young people and their parents to feel overwhelmed, and it was important to enable those households to talk about their emotions so they could better understand them and manage them during this particularly challenging time. The Happy Kit enabled us to support families when we were forced to pause our services, extending an olive branch of support to vulnerable household and providing a tool that would help the young people feel more in control of how they were feeling. It is an excellent resource, and one that we continue to refer to when supporting our young people and families virtually.’
‘I really liked how open and honest Stacey was about her own experiences. It made it feel like a safe space. I’m going to remind myself of the mindfulness and being present & focus on what I can control.’
Nothing I didn’t like … but I have some great content on handling stress and building resilience which I think would also futureproof the team from mental health challenges 🙂
“Digestible information – easy to grasp the concepts- making what can be a difficult subject to learn accessible.”
Chief executive, Solent Youth Action, Hampshire
“Very well presented & delivered. Good information & a start to build on my own knowledge on CBT. You must love your job you’re very good at it and your passion and knowledge is infectious. Thank u for giving up your own time to help others.”
“The course was presented in a manner which kept the group engaged. You obviously have lots of knowledge about the subject.”
“A good knowledgeable trainer with a relaxed approach.”
“Very good- covered different learning styles and would definitely recommend. Excellent training session with great examples and opportunities for interactive exercises. Thought provoking training. Thank you.”
“Great training session! Thought provoking and feeling motivated myself to make positive changes!”
“My name is Dave Penfold, I work at Bay House School in Gosport as the Citizenship / PSHRE Coordinator. We have recently purchased a wide variety of the education postcards from Stacey Miller Consultancy. We plan to use them both in our Emotional Support one to one sessions and also in our upcoming Mental Health Day for our Year 8 pupils. The postcards are great; they are bright, colourful, informative and something that we really feel that our pupils will keep hold of for future reference. I would definitely recommend that other schools and agencies working with young people should have a look at Stacey’s website as there is a huge array of useful resources at affordable prices.”